MYEVERYDEAL RETURN AND EXCHANGE POLICY

Last Updated: 11/01/2024

Thank you for choosing MyEveryDeal at www.myeverydeal.com. We appreciate your patronage and are committed to ensuring your satisfaction with our products. Please review our updated return and exchange policy below.

 

INTERPRETATION AND DEFINITIONS

Interpretation : The capitalized terms used in this policy have specific meanings, which remain consistent whether used in the singular or plural form.

Definitions:

  • Business Company: Refers to MyEveryDeal, with its headquarters located at 6 MPU Street Kpeyegyi Nyanya, NG.
  • Goods: Denotes the items available for purchase on our Service.
  • Orders: Represents a customer’s request to purchase Goods from us.
  • Service: Encompasses the entire website.
  • Website: Refers to MyEveryDeal’s site, accessible at www.myeverydeal.com.
  • You: Refers to the individual accessing the Service, or the entity on behalf of which such individual is utilizing the Service.

GENERAL RETURN POLICY

We strive for your satisfaction with every purchase. Should you find yourself dissatisfied, you can return the product to us for repair, replacement, or account credit. Please note the following conditions for eligibility:

  • Products purchased from Physical Stores are eligible for return.
  • All items are eligible for return, subject to meeting specified conditions.

When initiating a return, follow the provided shipping instructions. Feel free to specify preferred courier services or provide packaging instructions for a seamless return process.

REFUND POLICY

To qualify for a refund, the product must be returned within 7 days of purchase. Refunds will not be processed for products returned after this period or if the product is damaged. Ensure the following conditions are met for a successful refund:

  • Product returned in its original packaging.
  • Product unused and undamaged.
  • Receipt or proof of purchase accompanying the returned product.

Notify us promptly if the received product is defective or of poor quality. After inspection, refunds will be issued to the Original Payment Method used during the purchase.

EXCHANGE POLICY

Products may be exchanged for a different size or color variation within 7 days of purchase. Exchanges requested after 7 days will not be processed. Please adhere to the following conditions for eligibility:

  • Product returned in its original packaging.
  • Product unused and undamaged.

You are required to ship back the product, or our courier services can pick it up from you. Exchanges will be processed once the conditions are confirmed, and customers are allowed one exchange, provided all Exchange Policy conditions are met.

HOW TO INITIATE A RETURN

For return, refund, or exchange requests, and for further clarification, please contact us through the following channels:

You will receive updates on your return status through email and SMS, provided we have your contact information on record. We appreciate your understanding and cooperation.

Sincerely,

MyEveryDeal Team